Lorna MacKay-Elliott has been working with her father Alex MacKay FSHAA since 1998. She qualified as a Hearing Therapist in 2001 and as a Hearing Aid Audiologist in 2010. Alex MacKay has been an Independent Hearing Aid Dispenser since 1987. We offer a comprehensive service including hearing tests, hearing advice and if appropriate an onward ENT referral if necessary.

Why Choose us?

As an independent practice, we are able to select the most suitable hearing aids from all of the leading manufacturers, and are not tied to any particular make or brand. This also gives us a wide range of prices to suit most pockets. We are able to offer competitive prices.

  1. Your Free initial hearing assessment includes an otoscopic examination of your ears, as well as a thorough hearing test and evaluation. We can then see whether or not your hearing needs assistance and, if it does, discuss the available options with you before deciding upon the most suitable hearing solution for your individual requirements.
  2. We offer a free trial of hearing aids to ensure your satisfaction. Once the hearing aids are fitted and programmed, we will ensure you know how to operate and maintain them, as well as discussing your expectations as you become accustomed to better hearing. At follow-up appointments, we can make any necessary fine-tuning adjustments to ensure you get the best possible results.
  3. To ensure that you continue to get maximum benefit from your hearing aids, we provide a complete aftercare service, which includes free regular checkups and reprogramming as required.
  4. We can handle the servicing/repair of most makes of hearing aids, whether originally supplied by us or not. We can carry out minor repairs ourselves; otherwise the instrument would be returned to the manufacturer for repair. Depending on your hearing loss, we may be able to lend you a hearing aid whilst yours is away.

We will be holding Clinics at Nethercotts on Tuesdays or we can examine you at your home. To make an appointment please telephone 01737 813600

Registered with the HPC and Members of BAA BSA BSHAA
Please take a look at our website for more information

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Our Service is as Special as Your Eyes